If you wish to complain to Carnegie Investment Bank, please contact the complaints officer at complaints@carnegie.dk.
All complaints will be dealt with in confidence and as soon as possible.
If your inquiry does not lead to a satisfactory solution, you can submit a complaint to the Danish Financial Appeals Board:
The Danish Financial Complaint Board
St. Kongensgade 62, 2nd floor
1264 Copenhagen K
The Complaint Board processes complaints about private customer relationships. The Complaint Board may process complaints from business owners, if the complaint does not differ significantly from a complaint about a private customer relationship. The Complaint Board does not process complaints from companies.