If you wish to complain to Carnegie Investment Bank, please contact the complaints officer at
All complaints will be dealt with in confidence and as soon as possible.

If your inquiry does not lead to a satisfactory solution, you can submit a complaint to the Danish Financial Appeals Board:

The Danish Financial Complaint Board
St. Kongensgade 62, 2nd floor
1264 Copenhagen K

The Complaint Board processes complaints about private customer relationships. The Complaint Board may process complaints from business owners, if the complaint does not differ significantly from a complaint about a private customer relationship. The Complaint Board does not process complaints from companies.